Americas Locksmith Services Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Americas Locksmith Services at on 25-Jul-14.


Business Details –

  • Name: Americas Locksmith Services
  • Address: P O Box 47764
  • City: Atlanta
  • State: Afghanistan
  • Country: United States
  • Phone: 2815603311
  • Website:


Original Complaint against Americas Locksmith Services published at on 25-Jul-14 says, verbatim –

I scheduled an appointment with America’s Locksmith Services to rekey all the locks in my house because their website says $19 per lock and $19 service call, which appear to be a good deal. I spoke with the rep, the rep told me rekeying can cost up to $35 per lock. From experience, I know that only high-security locks should cost more. Since I have regular locks, I was not expecting to pay on the higher end of the spectrum. | The locksmith came, and looked at my locks and told me he could only rekey the dead bolt but NOT the lock on the knob because I have Defiant locks. So the only choice I had was to change out the locks, and it would cost $80+ per lock. I said no deal, as I can change out the locks myself. I wanted them rekeyed because I thought it would be cheaper. Then he said he could try rekeying the lock on the knob. I have only 3 key holes. He did calculation and told me it would cost $200+ to rekey all 3 locks. I asked him how he came out with that number, because the website says $19 per lock. Then he said these locks are hard to rekey, so they cost $35 each to rekey, PLUS labor. I thought the $35 WAS the labor. I said no deal. Then he changed the price to $125 plus tax. By then I was fed up. I said I would just pay him the $19 service call fee to get him out of the door. When I pull out my credit card, he said they charge $5 processing fee for credit card transactions. I was glad I had some cash with me and paid him $19 cash and saved 5 bucks from the rip-off. | I should have checked the web reviews and BBB. They got an “F” in BBB. | I then called Mr. Rekey, and they said Defiant locks are standard locks that they rekey. They only charge $79 to rekey 6 locks. | Stay away from America’s Locksmith Services! |

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