1/5 - (4 votes)

This is an archive of a consumer complaint published against at on 27-Feb-15.


Business Details –

  • Name:
  • Address: Quai Wilson 45, 1201
  • City: Geneva
  • State: Afghanistan
  • Country: Switzerland
  • Phone:
  • Website:


Original Complaint against published at on 27-Feb-15 says, verbatim –

I was VERY skeptical about after reading all the reviews on various websites, but chose to try them as I couldn't get a reasonable price on any other site for a hotel in Playa del Carmen. I am happy to report that the company must have beefed up customer service or something because my experience was very good. I called to confirm reservation with hotel and they didn't have it right away after booking online so I got a little nervous. I called amoma's customer service right away. They did say it takes 24-48 hours for reservations to go through sometimes. I waited and within 12 hours I got an email from hotel confirming reservation and a follow up email from AMOMA to ensure I was happy with my service. | When I arrived in Playa I checked in with no trouble and saved almost 50% off the room versus what other sites were charging. I would definitely use the site again. But it always helps to call and confirm reservations before arriving at destination to ensure no surprises when you get there.

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