1/5 - (4 votes)

This is an archive of a consumer complaint published against at on 01-Feb-16.


Business Details –

  • Name:
  • Address: Quai Wilson 45, 1201
  • City: Geneva
  • State: Afghanistan
  • Country: Switzerland
  • Phone:
  • Website:


Original Complaint against published at on 01-Feb-16 says, verbatim –

I find reading these reviews that TRIVAGO seems to be the source of many AMOMA referrals. I needed a room for a funeral several hundred miles from home. TRIVAGO listed what I wanted and said there was only one room left at that price. I tried booking a my "application" was rejected. So, I tried the next hotel on the TRIVAGO list and booked. The next day I checked my credit card and found the first was listed as a pending charge along with the second. Getting to the hotel, I was never asked for the "you must show this at registration" page and found that I now lived in Italy rather than Oregon. When checking out I found the rate the hotel wanted to charge was 30% less than I was billed by AMOMA (and prepaid via PayPal). I was told that this company tacks on a "service charge" to their reservations and I would not have seen it if I had not requested a receipt at the desk. AVOID TIRVAGO and AMOMA as they seem experts in the rip-off game.

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