1/5 - (4 votes)

This is an archive of a consumer complaint published against at on 07-Apr-19.


Business Details –

  • Name:
  • Address: Quai Wilson 45, 1201
  • City: Geneva
  • State: Afghanistan
  • Country: Switzerland
  • Phone:
  • Website:


Original Complaint against published at on 07-Apr-19 says, verbatim –

Worst company in the world! | Should be shut down instantly! | I booked a hotel, choosing the more expensive “flexible cancelation” option, instead of “no refund”. And they took my money in full, up front, anyway. | I had to cancel, the website kept stalling, redirecting me, made register an account, then mentions that there will be a $60.00 charge! | Even though i’m well within the “flexible” cancelation period! it turns out they use the word “flexible” instead of free, to deliberately mislead people. I complained, through their chat feature, and was sent a photo showing if you click on “flexible cancelation”, it says they charge a $60.00 fee! no one would guess this! every other company has two choices: no refund, or free cancelation. Even my invoice doesn’t mention it! and you have to be redirected over and over to try and even see it! then, after i cancelled, they didn’t email me a confirmation!!! | These are criminals! nothing less! | Despicable!

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