AnswerNet Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against AnswerNet at on 02-Jan-15.


Business Details –

  • Name: AnswerNet
  • Address: 2325 Maryland Road, Suite 150
  • City: Willow Grove
  • State: Costa Rica
  • Country: United States
  • Phone: 8004115777
  • Website:


Original Complaint against AnswerNet published at on 02-Jan-15 says, verbatim –

If I could I would give 0 stars!! First off let's say that they are thieves! I used them for a fundraiser campaign soon after we began recieving complaints via email that their cards were over charged or that the billing statement reflected contradicting information! We had 50 volunteers call in and make donations guess what? We recieved 8/50!! The employees were stealing the money and were even using the cards to charge delivery food on a few! 10 of the cards were continuously billed for almost 5 months even after we pulled out from their services! Although they offered to repay the lost money it was impossible to figure out exactly how much was stolen because of the fact that their lines weren't all recording!! Stay away from this den of thieves if you actually want to retain donors and not have customers card numbers stolen!! And fyi 98% of our calls were fielded through the salisbury md office most days where I called multiple times speaking with Tiffany until I went to corporate!! I presume I lost over $20,000.00 in donations at minimal! Someone is driving a great car or has a rich drug dealer!

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