Antonini Radiator Inc Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Antonini Radiator Inc at on 30-Jul-15.


Business Details –

  • Name: Antonini Radiator Inc
  • Address: 325 E Railroad St
  • City: Pottsville
  • State: Pennsylvania
  • Country: United States
  • Phone: 570-622-3044
  • Website:


Original Complaint against Antonini Radiator Inc published at on 30-Jul-15 says, verbatim –

Upon entering Antonini Radiator, Inc., the customer is greeted with signs explaining our company's procedures, warranty info, labor rates, etc. They clearly state, and in large enough and in full view signage:, "I understand that Antonini Radiator, Inc., MUST clean and test all radiators and components before any accurate pricing can be given, or before a component will be considered for evaluation. …An estimate can only be given after cleaning and testing…." "I agree to all charges and work procedures….I understand, agree to, and accept the terms and conditions and agree to have Antonini Radiator, Inc, the above item". | Upon reading our terms, if the customer does not like what they state, he can simply take the job out of our building before it is left there. The customer in question agreed to all of our conditions and terms, and by signing the agreement supported the service charge and understood there would be one imposed once the component was left in our facility. | As stated previously, all radiators, etc, dropped off at Antonini Radiator, Inc., like most repair facilities require a $40.00 drop off fee to evaluate the component. As stated in our drop off service agreement, we do not give free estimates, as time and cleaning chemicals etc, must be considered. | A lead time, for antique radiators, of 7-14 working days is not unheard of in this industry. After a price is quoted, if the customer proceeds with the work, the service charge is credited to their total bill and therefore deducted. This particular customer did not want that option and took the radiator out of the shop, not wanting to have it service. Therefore the service fees still applies due to the cost of evaluating, measuring etc, the radiator. We also tried to contact the customer on two occasions but did not get a phone response, and it is our policy not to leave messages with prices, but to talk to the customer directly. | | I feel this complaint is not justifiable.

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