Apple Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Apple at on 05-Nov-14.


Business Details –

  • Name: Apple
  • Address: 1 Infinite Loop
  • City: Cupertino
  • State: Aruba
  • Country: United States
  • Phone: 14089961010
  • Website:


Original Complaint against Apple published at on 05-Nov-14 says, verbatim –

I am a poor person on a limited income, social security and a modest pension. I wanted quality but could not afford to buy new so I settled for pre-owned Apple products (2). An iPhone and a MacBook-Air lap top. Oh, did I error in that decision. There is support for them at Apple but you cannot reach Apple to get that support unless you want to pay throught the nose! Facts: I could not connect with Apple to change my email address and when I tried to contact Apple to change my email address and password of course I hit a stone wall! I finally got a support techician who took over control of my lap top and my iPhone and after a time informed me that they were both loaded with extraneous data from the previous owners and that is why I could not connect with Apple support! They wanted $600.00 US dollars to wipe both products! That cost went way over my head and there is no way I can ever afford that! So my message to anyone reading this, think twice before you purchase any Apple product that was pre-owned! |

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