Apria Healthcare Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Apria Healthcare at Scamity.com on 17-Jun-15.

 

Business Details –

  • Name: Apria Healthcare
  • Address: 2580 Landon Drive, Suite H
  • City: Bullhead
  • State: Arizona
  • Country: United States
  • Phone: (888) 492-7742
  • Website: www.apria.com/

 

Original Complaint against Apria Healthcare published at Scamity.com on 17-Jun-15 says, verbatim –

Apria Healthcare indulges in fraudulent practices and has rude customer representatives. | My husband is a colostomy patient (colon cancer). On advice of the home health nurse through secondary to Medicare, we became customers of theirs (Apria). | For 2 weeks, I fought with Apria to get the wafers (seals( and ostomy bags. I have spoken to 8 people, 2 of which are supervisors to resolve the issues. | Last week, 10 June 2015 I finally was able to place an order with them for bags and wafers. They took my check by phone-1 authorized co-pay- and did not ship the whole order. I only have wafers. | The home health nurse spoke with yesterday called them and Apria guaranteed that the bags would be here at 9 this morning. It is now going on 3 o’clock. I spoke with 1 customer rep who gave me invalid tracking number for the big 3 shippers and a supervisor today who used the eff word before rudely hanging up and calling back 3 more times and using curses at my husband. | I told them (Apria) that by the close of business today the bags will be here or my money put back in my account and I was laughed at by a male supervisor today. | Now, I have to get ready to take my husband to the ER, as he has a zip-lock bag duct taped to his belly which has ulcerated the skin and pus is flowing. | Tomorrow, I call a contingency attorney, the state attorney general of FL (where I live) and the state attorney general of CA where corporate is. | I am done. The home health nurse is DONE. |

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