ArctiCold Refrigeration Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against ArctiCold Refrigeration at on 15-Oct-17.


Business Details –

  • Name: ArctiCold Refrigeration
  • Address: 563 Chemin Renauds Mills
  • City: Renauds Mills
  • State: Faroe Islands
  • Country: Canada
  • Phone: 15065252550
  • Website:


Original Complaint against ArctiCold Refrigeration published at on 15-Oct-17 says, verbatim –

I ordered a cooling unit in December of 2016. After several months of constant delays and misinformation about my unit, I finally received the unit. After it was installed, it could not cool lower than 55 degrees. When I informed the company of the problem, I was given the run around about who was the person to handle this problem. I spoke to Steve, Matt, and Robert Jeffery, but no one was able to handle the problem. Finally, in June I ordered a part from a different company because I had postponed my last trip for two months. It is now October, I have the unit packed for return, but no one takes my calls. I have a number of e-mails that support the problems I have had with the company. Warranty? They don't even stand behind their product! Mr. Jeffery sent me a personal e-mail about how the situation would be resolved. I replied my agreement and now he does not answer my phone calls nor my e-mails. Apparently there is no such thing as a life-time warranty or even a short-term warranty with ArctiCold Refrigeration.

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