This is an archive of a consumer complaint published against ArctiCold Refrigeration at Scamity.com on 15-Oct-17.
Business Details –
- Name: ArctiCold Refrigeration
- Address: 563 Chemin Renauds Mills
- City: Renauds Mills
- State: Faroe Islands
- Country: Canada
- Phone: 15065252550
- Website: www.arcticold.com
Original Complaint against ArctiCold Refrigeration published at Scamity.com on 15-Oct-17 says, verbatim –
I ordered a cooling unit in December of 2016. After several months of constant delays and misinformation about my unit, I finally received the unit. After it was installed, it could not cool lower than 55 degrees. When I informed the company of the problem, I was given the run around about who was the person to handle this problem. I spoke to Steve, Matt, and Robert Jeffery, but no one was able to handle the problem. Finally, in June I ordered a part from a different company because I had postponed my last trip for two months. It is now October, I have the unit packed for return, but no one takes my calls. I have a number of e-mails that support the problems I have had with the company. Warranty? They don't even stand behind their product! Mr. Jeffery sent me a personal e-mail about how the situation would be resolved. I replied my agreement and now he does not answer my phone calls nor my e-mails. Apparently there is no such thing as a life-time warranty or even a short-term warranty with ArctiCold Refrigeration.