Art Institute Online Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Art Institute Online at on 02-Feb-15.


Business Details –

  • Name: Art Institute Online
  • Address: K&L Gates, 210 Sixth Avenue #33
  • City: Pittsburgh
  • State: Costa Rica
  • Country: United States
  • Phone: 866-276-1435
  • Website:


Original Complaint against Art Institute Online published at on 02-Feb-15 says, verbatim –

I attended the Art Institute Online back in 2005 despite the advice against it of other web designers I knew personally. I wanted to go to what I thought was a reputable school to get an education on building web sites. | The Web Design Diploma was the only somewhat affordable program they had, as I saw the Bachelor’s program was something like $85K…ridiculous! | I took a few classes and called them letting them know that I wasn’t learning anything that I didn’t already know or couldn’t learn watching a YouTube tutorial and they convinced me to stick with it for a few more classes, at least, since those classes were introductory. | After I took a few more classes and still felt I was wasting my time and money, I was convinced again that the services to help me land a job in web design when I’m done with the program would be worth the money paid for the tuition. | Nearly 10 years after my graduation of the Web Design diploma, I’m still trying to pay off my loan on a program that should have only been $16K…and I still have $10K left, when they said that it was at most 10 years to pay it off. WTF?!? | This is not the first time I’m reporting the Art Institute…I tried to report it with the BBB and that didn’t go anywhere. I contacted them directly asking for my money back and that didn’t go anywhere. I tried to explain the situation to the one who has taken over the loan I took out, and they had no empathy or ability to do anything. Now as I just paid another payment on my loan, I’m compelled to try to complain again…convinced that I’m just wasting my time, but perhaps I can at least save some people from wasting their time and money going to this “school”. | I want all my money back…but I would even settle for not having to pay any more on this loan for, as I didn’t learn anything that was even worth a fraction of what I’ve paid for this school. |

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