ASAP Movers Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against ASAP Movers at on 06-May-14.


Business Details –

  • Name: ASAP Movers
  • Address: 6711 Birch St
  • City: Commerce
  • State: Australia
  • Country: United States
  • Phone: 3038089496
  • Website:


Original Complaint against ASAP Movers published at on 06-May-14 says, verbatim –

30% Extortion. | Jeffco Sheriff Dispatched. | Intimidation and Verbal Abuse. | Filed BBB CASE#: 75220001 | John of ASAP movers promised that a 5-piece bedroom furniture set move from Lowry area to Golden would not exceed $300. | *And would arrive at 6pm. We called at 2pm. | With no notice, they cancelled at 6pm, saying that afternoon schedulings are not guaranteed! | We had to reserve with a $50 credit card deposit and made the appointment only four hours prior to their commitment. Really? | We turned down two other quotes for $300 because they agreed to schedule same-day. | Rescheduling for the next morning, they arrived demanding literally 30% more than the confirmed quote from John! | $90 x 4 hours = $360 (John promised 3 hours) | $79 trip charge = $439 | 10% credit card charge = 43.90 (we weren’t told) | TOTAL $482.90!! | Lead Driver Anthony said: | If we call John we’ll also have to pay for their waiting time.The police can’t do anything because it’s a civil case. They know because *THIS HAPPENS ALL THE TIME TO THEM* | They tried to leave with our property and we blocked them with our car. | Bryan offered $350 compromise and Angela’s exact words were “”We don’t negotiate with customers.”” | Rather than talk to John, Bryan was transferred to a man who started using the F word to intimate and literally stating we must pay what they dictate to get our property. | Sheriff’s arrival resolved the issue. | Police informed us it’s not true they can keep our furniture, they can sue but not hold our property hostage. | *They must unload on on the driveway. | Police expressed surprise at near $500 charge to move 5 furniture items. | With Police arrival they unloaded furniture from the truck onto the driveway – but kept our $50 deposit and ran our card for $300 which means they overcharged us by $50. | They didn’t unload our furniture hardware so we couldn’t assemble it. | Fortunately we can get replacement hardware. We can contest the overcharge on our credit card. | We live on a cul-de-sac to block their truck or we would be facing court to get our property. | *Get quotes in writing (estimates should resemble the reality of the confirmed quote) | *Check reviews (they already have a Yelp review involving the Aurora police) | *Most people would rather be bullied into overpaying than risk their stuff being driven away. | We’re in the military. I know how to move, what is a reasonable cost, and my rights (which ASAP Movers directly lied about). | I wish for no one to experience how ASAP Movers treated us. | Pictures of hubby with police necessitating our property placed on driveway in Yelp and Google, and why is their truck under a different company name? |

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