Ashley Furniture Industries, Inc. Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Ashley Furniture Industries, Inc. at on 16-Apr-15.


Business Details –

  • Name: Ashley Furniture Industries, Inc.
  • Address: 1 Ashley Way
  • City: Arcadia
  • State: California
  • Country: United States
  • Phone: (800) 477-2222
  • Website:


Original Complaint against Ashley Furniture Industries, Inc. published at on 16-Apr-15 says, verbatim –

Ashley’s didn’t want to hear a word I said until I took it to Twitter. My couch is falling apart. After months of social mediaing it out they finally agreed to let a tech come out. He tried to say it was normal wear and tear and the way we were reclining. We have no kids its just me and my husband. After numerous attempts of telling this is defective the only choice they gave me was to fix it. So they ordered all new recliner leather for all 3 recliners on both sides that are ripping apart. Well I got one of the cushions in today. Guess what? Sams story. Holes in both sides. It almost looks like they do tht to sew it well it ends up ripping apart. It is defective and Im out to prove it. They are not going to rip me off. Ive had enough. Ive contacted the BBB and Attorney General. I will fight. Everyday 365 days a year. Buyer Beware. Google reviews and twitter. They have the worst quality and customer service ever. I have you tubed, tweeted, facebooked. Reported. I will continue on so this does not happen to the hard working midde class american people. ****ley furniture has not heard the last from me!

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