Ashley Furniture Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Ashley Furniture at on 15-Nov-14.


Business Details –

  • Name: Ashley Furniture
  • Address: One Ashley Way
  • City: Arcadia
  • State: California
  • Country: United States
  • Phone: 608.323.3377
  • Website:


Original Complaint against Ashley Furniture published at on 15-Nov-14 says, verbatim –

When I frist walked in Ashley Furniture store in Fultondale, Alabama a young lady asked may I help you. I cannot remember her name. As I began to tell her what i was looking for, she gladly assisted me by showing me what they had, after that I began to discuss price of everything I told her I wanted, but I was getting it today that I would be back because I was waiting on my retirement money, she said ok I thank her for her assistance and bid her a nice day. She told me to see her when I come back to purchase the furniture and I sqid ok. Well when I went back I asked for her, the supervisor approached meand told me she no longer work there…I was in disbelief, it was only two days later. I told the supervisor I was looking forward to her helping me because of her sweet attitude. | I told the supervisor since she is not here that would go somewhere else…..he don’t that because what price she quoted you that he could do better….so I said ok I will see. I told the supervisor the furniture I told her I wanted… the supervisor total up everything and came up with price of $2500.00 less $5000.00…so I purchased the furniture….then I ask the supervisor a question…I said the youg lady that was helping me at first…iasked her if any of the furniture I purchased would go on sale or if your company reduce the price frlm what I bought it for would yoour company (Ashley Furniture Fultondale Al) refund me the different….the sales lady that which the supervisor said is no longer there told me yes. About 4 months ago Ashley Furniture Fultondale, Al, had the same bed, dressers, sofas and kitchen dinnette set in the Birmingham Newspaper on sale at a reduce price. I called and they would not under what the young sales lady told me

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