Asiana Airlines Review

1/5 - (4 votes)

This is an archive of a consumer complaint published against Asiana Airlines at on 10-Nov-14.


Business Details –

  • Name: Asiana Airlines
  • Address: Asiana Airlines 3530 Wilshire Blvd., Suite 1700 L
  • City: Los Angeles
  • State: Aruba
  • Country: United States
  • Phone: 800.227.4262
  • Website:


Original Complaint against Asiana Airlines published at on 10-Nov-14 says, verbatim –

I have travelled about 10 times on Asiana within the past years and was always happy with their service. | On my last flight from Seoul to Los Angeles I ordered a special menu. There were 2 meals served on the 11 hour flight, the last one about 2 hours before landing in Los Angeles. Within an hour of eating the last meal (some kind of a weird curry dish) I started to get a stomach ache and diarrhea. I also had to throw up. The diarrhea lasted for about 24 hours after arriving in Los Angeles. I reported this to Asiana and received a very evasive answer which did not even address the question if other passengers had eaten the same dish. | I know that this last dish made me sick, I guess it was kept too long (at least 12 hours) and some kind of bacteria like salmonella had too much time to spread. | After this experience, especially after receiving Asiana’s answer, I decided to avoid this airline under any circumstances – I don’t trust their food anymore and i have also seen that they simply don’t care after reading their response. My advice (if you have to use them): take a sample of each dish that’s served so that you have something to send to a laboratory in case you get sick.

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