Brookwood Internists Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Brookwood Internists at DirtyScam.com-

 

Business Details –

  • Name: Brookwood Internists
  • Address: Brookwood Boulevard
  • City: Birmingham
  • State: AL
  • Phone: (205) 877-2761
  • Website: http://brookwoodinternists.com
  • Reported Loss: 980 $
  • Severity of Scam: High

 

Original Complaint against Brookwood Internists published at DirtyScam.com says, verbatim –

 

I Saw Dr. Ivker in July for a check up and we discussed a heart murmur I had. He suggested strongly that I have an echocardiogram done. On July 30th I went in to his office and had the procedure done. I was told that a heart specialist would review it and send the results to Dr. Ivker’s office. Someone then would contact me and go over the results. After not hearing from anybody I contacted the office and a young lady read the results to me (mis-pronouncing many words). I did catch the phrase 50% blockage and asked what all of that meant she replied “I don’t know”. I said well I don’t either an she said she would have a nurse call me and go over the results with me. I have called every day since with promises of a call back that has yet to happen. Today I call and Jill tells me to get the results I have to make an appointment. I asked why I was not told that from the start and she had no answer. I asked to speak to Dr. Ivker and she say ” to talk to the Dr. you have to make an appointment. The Dr. does not make phone calls”. What kind of patient service is this? The worst I have ever experienced. I agree with all of the other reviews, BAD CUSTOMER SERVICE.

 

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