California Southern University Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against California Southern University at


Business Details –

  • Name: California Southern University
  • Address: 17th Street
  • City: Santa Ana
  • State: CA
  • Phone: +1714-480-0800
  • Website:
  • Reported Loss: 4500 $
  • Severity of Scam: High


Original Complaint against California Southern University published at says, verbatim –


If you think that the affordable fee and online access to the various courses at California Southern University would be of any help to your career, you are making a huge mistake. I enrolled for their online MBA program and was given many assurances from the team who was looking after my enrolment.So, I paid the course fee and that was the last time I ever spoke to that person. I was excited at first. I was regular with all the sessions and never missed any mentor’s online classes. However, things started turning to fade out once the syllabus became hectic and I had many questions which I wanted to ask.Whenever I posted the questions, the replies were delayed to more than 48 hours which their timeline for is answering to every question. The answers were very brief and in broken English. This was frustrating. I was reluctant at first to join and had asked if all the mentors were from the USA or any other English-speaking countries and they told me yes.Then, why their English was so bad. Nevertheless, I managed, and thought would not be much pain to complete the course. But, I was again wrong. As the syllabus started to pile up, I felt as if I was not getting enough room to discuss the problems.Also, because the mentors were not available on time, I started lagging the deliverables and other tasks. And, this started affecting my performance. The website clearly says that the answers will be provided within 48 hours. But, sometimes, it used to take a week and when the answers were not satisfactory, asking for more references would increase the delay to 10-15 days.Can you imagine getting answer to one question with such delays. Not all the mentors were irresponsible. Some were good and responded on time. However, the number was too limited to be counted as a positive feedback.I had to increase the length of my degree twice and paid more money. This was because of them and I was the one charged for that. The admin team is also very irresponsible, and they never revert on time either.All these problems made me stretch my degree period for more months. This was my worst decision to join this online program. I have not enrolled with any other courses with any other university. So, I would not be able to comment on the quality of programs offered by them.But, they might be offering something better than CSU. I suggest not to opt for this university if you are looking to upgrade your degree through an online course. This university is not cheap. The delays would cost you to pay more making the overall spending double.So, think before paying them the fees. Once you pay them, you are a nobody. I have never been treated like this. Even the strangers are more courteous.


California Southern University

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