This is an archive of a consumer complaint published against Canvas Credit Union Arvada Branch at DirtyScam.com-
Business Details –
- Name: Canvas Credit Union Arvada Branch
- Address: West 80th Avenue
- City: Arvada
- State: CO
- Phone: (303) 691-2345
- Website: http://pscu.org
- Reported Loss: 1258 $
- Severity of Scam: High
Original Complaint against Canvas Credit Union Arvada Branch published at DirtyScam.com says, verbatim –
We had a loan with Canvas Credit Union Arvada Branch on a truck which we unfortunately totaled they got paid by our insurance company The Hartford and then the balance was covered by our Gap Insurer JM&A (Jim Moran & Associates).JM&A sent out a check 09/07 and PSCU cashed it on 09/21 and PSCU says they do not have it.JM&A cant send copy of check as they are too busy due to floods and hurricanes which is understandable.Do not understand why PSCU cannot locate a check when we give them the check number and amount.Meanwhile since they have cashed the check they have taken two more truck payments out of my bank account.JM&A said we should be getting back any extra from what they were sent.PSCU has been no help, unfriendly, keep saying contact JM&A it is their job to prove no PSCU should be giving better customer service.I WILL NEVER FINANCE A VEHICLE WITH THEM AGAIN! I am also sending info to the BBB maybe they can get the CU to give us some customer service.We have been dealing with the Arvada location near where we live.
