Canvas Credit Union – Arvada Branch Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Canvas Credit Union – Arvada Branch at DirtyScam.com-

 

Business Details –

  • Name: Canvas Credit Union – Arvada Branch
  • Address: West 80th Avenue
  • City: Arvada
  • State: CO
  • Phone: (303) 691-2345
  • Website: http://pscu.org
  • Reported Loss: 1258 $
  • Severity of Scam: High

 

Original Complaint against Canvas Credit Union – Arvada Branch published at DirtyScam.com says, verbatim –

 

We had a loan with Canvas Credit Union – Arvada Branch on a truck which we unfortunately totaled – they got paid by our insurance company The Hartford – and then the balance was covered by our Gap Insurer – JM&A (Jim Moran & Associates).JM&A sent out a check 09/07 and PSCU cashed it on 09/21 and PSCU says they do not have it.JM&A can’t send copy of check as they are too busy due to floods and hurricanes which is understandable.Do not understand why PSCU cannot locate a check when we give them the check number and amount.Meanwhile since they have cashed the check they have taken two more truck payments out of my bank account.JM&A said we should be getting back any extra from what they were sent.PSCU has been no help, unfriendly, keep saying contact JM&A it is their job to prove – no PSCU should be giving better customer service.I WILL NEVER FINANCE A VEHICLE WITH THEM AGAIN! I am also sending info to the BBB – maybe they can get the CU to give us some customer service.We have been dealing with the Arvada location near where we live.

 

Canvas Credit Union – Arvada Branch

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