Capital One Bank Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Capital One Bank at


Business Details –

  • Name: Capital One Bank
  • Address:
  • City: Sunnyvale
  • State: CA
  • Phone: (973) 735-0016
  • Website:
  • Reported Loss: 360 $
  • Severity of Scam: High


Original Complaint against Capital One Bank published at says, verbatim –


Opening up this card was very easy, stress free and to start using it was amazing. I do not need a credit card, I simply opened this card up due to close friends recommendations. Friends that make money and whom I trust their opinions.Long story short. I opened this card up simply to start building my credit and I regret I ever did. I could have paid the entire thing in one shot but was instructed that does nothing for building a credit score.So I had to make monthly payments, According to one of their representatives today I was charge a late fee 3 times. Which is fine, I understand more than anyone that if I am late there is a fee to be paid. Just to give you an example of the scam going on here are some numbers.I have 3 late fees and interest to be paid: $25, $35 and $25 total of $85.00. My credit card had a limit of $500.00. I have paid $445. Now with the late fees and interest I incurred that would make my balance of $445 paid -late fees of $85 = $360 paid on my $500 account.So, on a $500 account – $360.00 payments (amount after late fees and interest rates) that would mean I have a balance of $140.00 to be paid. No, not according to capital 1. According to them I owe them $524.97 and yes, they have received all of my payments. No one can help me at their customer service desk. So, legal action? I do NOT recommend them!


Capital One Bank

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