CarMax Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against CarMax at


Business Details –

  • Name: CarMax
  • Address: John Hawkins Parkway
  • City: Hoover
  • State: AL
  • Phone: (205) 985-0556
  • Website:
  • Reported Loss: 5220 $
  • Severity of Scam: High


Original Complaint against CarMax published at says, verbatim –


Extremely, and embarrassingly unprofessional staff at CarMax. I called to ask a policy question, and the first man that I spoke with simply hung up on me unceremoniously.I suppose because he didn’t like the nature of my question – although I was polite with him the entirety of our conversation.I called again to ask for a manager to report this employee.The manager, presumably anticipating my call, talked to me in a derogatory, aggressive manner, talking over me and not allowing me explain what just happened to me.These guys are seriously unprofessional. I’ve never seen anything like it.These guys are brutes.I do not recommend this place at all.



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