Chenal Family Practice Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Chenal Family Practice at


Business Details –

  • Name: Chenal Family Practice
  • Address: Hermitage Road
  • City: Little Rock
  • State: AR
  • Phone: (501) 219-1929
  • Website:
  • Reported Loss: 500 $
  • Severity of Scam: Extremely Low


Original Complaint against Chenal Family Practice published at says, verbatim –


The medical staff – mainly Dr. Katherine Hurst – was lovely. I really enjoyed my appointment with her and felt she really wanted to help me in my endeavor to get healthy.However, the administrative staff is the worst I have ever seen. Specifically, the woman in billing was incredibly rude, inconsiderate, and unhelpful.The Chenal Family Practice makes a point of running excessive tests on new patients.They market these tests as them “going the extra mile,” but in reality, it is a complete money grab.They do not make you aware or even hint to clients that the excessive testing may not be covered by the client’s insuranceDespite the fact the client gives their insurance information when making the appointment – and for the one out of ten that do know their insurance.The practice doesn’t tell you what tests are being run beforehand so you could look it up under your insurance.In short, there was no sense of obligation to the client. I understand they are running a business, but they are cheating people out of money.I left the office owing upwards of $500 when I went in to the office for the standard wellness exam.


Chenal Family Practice

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