Crate & Barrel Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Crate & Barrel at


Business Details –

  • Name: Crate & Barrel
  • Address: Massachusetts Avenue Northwest
  • City: Washington
  • State: DC
  • Phone: (202) 364-6100
  • Website:
  • Reported Loss: 0 $
  • Severity of Scam: Extremely Low


Original Complaint against Crate & Barrel published at says, verbatim –


Terrible warehouse service. Ordered and paid twice for an outdoor bench. Both times we were told it would be 10 days to 2 weeks. When we returned the 1st time in 3 weeks they said they were out of stock. Ordered a different item and paid again. Also told 10 days to 2 weeks. When we returned in 3 weeks they said it would be another month. And once again they had sold the floor models.They were very apologetic but had no faith in their ordering and warehouse system.AVOID this store


Crate & Barrel

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