Ditech Funding Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Ditech Funding at DirtyScam.com-

 

Business Details –

  • Name: Ditech Funding
  • Address: Park Center Drive
  • City: Costa Mesa
  • State: CA
  • Phone: (949) 622-8150
  • Website: http://ditechfunding.com
  • Reported Loss: 4533 $
  • Severity of Scam: Medium

 

Original Complaint against Ditech Funding published at DirtyScam.com says, verbatim –

 

Very poor customer service. After years of a mortgage loan with Ditech Funding I sold my house and the mortgage was paid off on February 28.They also closed my account that day then took out another mortgage payment on March 1.I called customer service and was told that it was the banks fault.After I talked with my bank and learned it was Ditech’s auto pay problem.So, I called customer service back and was told that my 1341.00 was put into a slush fund!They would have their audit department sort it out and would refund me a check by mail in 30 days!I needed that money for my move, and I told them.They said I was supposed to give a 10 day notice before they stopped my auto pay, but my home was in escrow and I couldn’t give them a 10 day notice, but they would not credit my money back to my bank.I will not be using them for my new mortgage !Especially when their customer service would rather argue and talk over me then try to help me solve my problem.

 

Ditech Funding

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