This is an archive of a consumer complaint published against Dr. Evelyne LLorente at DirtyScam.com-
Business Details –
- Name: Dr. Evelyne LLorente
- Address: Warner Avenue
- City: Fountain Valley
- State: CA
- Phone: (714) 885-8980
- Website: http://drellorente.com
- Reported Loss: 5776 $
- Severity of Scam: Medium
Original Complaint against Dr. Evelyne LLorente published at DirtyScam.com says, verbatim –
Five stars for Dr. Evelyne LLorente if you can get in to see her. I have been going here for years and have been extremely happy with Dr. Evelyne LLorente.That is, until she got a new reception staff. Her wonderful receptionist Carmen retired and now she has this awful staff.They are consistently horrible and I gave them more than once chance.They dont even acknowledge youve arrived in the waiting area. Theres no ‘hello.Ive tried being nice but that doest worki. Its uncomfortable and I didnt like going there anymore.I waited three months for my appointment and her receptionist called and cancelled my appointment the day before I was to arrive saying they would call me back. They never did.I have called three times, making sure I wasnt calling during the lunch hour, and they never answered.I left messages and never got a return call. This happened once before and her staff told Dr. Llorente they were having phone problems.Im not buying it as this never happened with her other receptionist.Ive been going for years and theres never been a problem where they dont get messages, cancel appointments, and dont return calls.And this is a doctors office. Months later and this is happening again.And now whats the excuse? Are they going to claim phone problems again? Poor Dr. Llorente.I wonder if she has any clue what is going on behind her back. Such a shame.