Dr. Kjersti Kirkeby Review

This is an archive of a consumer complaint published against Dr. Kjersti Kirkeby at DirtyScam.com-

Business Details –

• Name: Dr. Kjersti Kirkeby
• Address: Sutter Street
• City: San Francisco
• State: CA
• Phone: (415) 600-0110
• Website: http://sutterhealth.org
• Reported Loss: 3876 $
• Severity of Scam: Medium

Original Complaint against Dr. Kjersti Kirkeby published at DirtyScam.com says, verbatim –

I have just hung up from calling Dr. Kjersti Kirkeby’s office. in 30 years living in S.F. and seeing medical professionals here, I have never had a conversation like I just had.I don’t know if Dr. Kirkeby is trying to ruin her practice or just has no idea what her receptionist is saying — but it was unbelievable.I called because I have hypothyroidism, I have just received my blood tests back giving me the stats, and my internist for the last 20+ years, who is at CPMC on Calif.Suggested that I make an appointment with an endocrinologist – -and Dr. Kirkeby was one of the names he gave me.She is young and is accepting new patients. So — I phoned the office and asked to make an appointment.I was told no, I cannot make an appointment, until I fax my medical records for “review.”I said the name of the doctor who had referred me — couldn’t he send the records? No. Well — maybe.But Dr. Kirkeby is on vacaction until early August. Okay, so can we make an appt? No — because I’d have to send insurance info and other info, too.I said I had just been on the phone yesterday with the office of a doctor who is rgarded as one of the best in the country — and nothing like this was asked of me.Well, that’s the procedure. I said surely, if the first available appt is in August, I can make an appt now and then send the info later — we KNOW that I have hypothyroidism, I have the blood tests to prove it and so does my doctor — I KNOW I need to see an endocrinologist, not some other type of doctor.I don’t see why we can’t just make an appt? Well…her first opening is in September anyway.I thought you said August..? Well, no, I’m looking. Nothing till Septemer.Okay — then we have plenty of time to review the records, no problem, let’s make the appointment.WEll — no, that’s just not how we do it, becaue if we made the appointment and then she reviewed your records we’d have to cancel it and… I finally just said “look, I was quite interested in seeing Dr. Kirkeby, but I have NEVER had a conversation like this with a doctor’s office in my entire life — I will make an appointment with someone else, thank you.”I am HOPING that, if that is, indeed, Dr. Kirkeby’s office policy, she rethinks it — and that if it isn’t, at the very least, she will hire a receptionist who is good at something other than throwing prospective patients face-first into a cold stone wall!