This is an archive of a consumer complaint published against Dr. Sarah Park at DirtyScam.com-
Business Details –
- Name: Dr. Sarah Park
- Address: Front Street
- City: San Francisco
- State: CA
- Phone: (415) 984-2700
- Website: http://Business%20website%20footprince.com
- Reported Loss: 6554 $
- Severity of Scam: High
Original Complaint against Dr. Sarah Park published at DirtyScam.com says, verbatim –
Dr. Sarah J Park is probably a capable doctor, and my appointment with her was fine.I was hoping to see her again, but I doubt that I will now due to the front office.Whether it was their ‘fault, my ‘fault, or my insurance companys ‘fault is not particularly relevant.The bottom line is they overcharged me at the time of service and I am owed a refund. No blame. Just facts.I had met my out of pocket deductible already. Its a black and white situation.Im owed money back, regardless of whos ‘fault it isI called over there to let them know hopefully get the ball rolling on that.Wasnt met with a very cooperative staff. They dont care.They blamed me, told me I should have checked first, they claimed they have no responsibility to verify insurance.They claimed they have an outside company do the billing, and its up to the outside company to decide whether to refund or not, and they will let me know in a few weeks ‘if I am owed a refund.We all know exactly what that means. Put that off as long as possible, create as many roadblocks as possible to try and keep the money you werent supposed to take in the first place.Obviously not the best way to treat a patient. Its your job and your business to be on top of the insurance and billing situation.Making it the customers problem is just plain old bad customer service.We/you/I got it wrong a few weeks ago, but lets correct it today instead of making excuses and worse, wasting a bunch of time and money arguing/avoiding the simple and honest solution.
