First Option Mortgage Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against First Option Mortgage at


Business Details –

  • Name: First Option Mortgage
  • Address: East Camelback Road
  • City: Phoenix
  • State: AZ
  • Phone: (480) 751-3400
  • Website:
  • Reported Loss: 2658 $
  • Severity of Scam: Extremely High


Original Complaint against First Option Mortgage published at says, verbatim –


Please, if you smart you will NOT use First Option Mortgage company! We went to this lending agency because we were referred by a friend. There has been nothing but trouble since.The lending agent said we were approved for a loan and then called a few weeks later after the offer had been accepted explaining that he made a $30,000 mistake!!!Ok, mistakes happen, Wait there’s more!Our lending agent told us that he had a new plan. Looking back this is when we should’ve walked away.We were willing to hear him out because we really wanted the house and had already completed the copious amount of paperwork.Within the next two weeks our lending agent disappeared.We called everyone! President, Branch Manager, the actual agent and NO ONE RETURNED CALLS! NO ONE!Finally we got a hold of someone only to find out our loan has still NOT been approved.Agent claiming that he doesn’t have all the info. Then he came back and said “Oh yeah I do.”INCOMPETENT this is the word I would use for this company. DO NOT put your trust into this company.I am writing this review because at this point what else can I do? We are about to fall out of contract and lose our earnest money, and there is nothing we can do.I’ve again made another round of calls only leading to voicemails. They will not be returned.


First Option Mortgage

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