First Steps Recovery Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against First Steps Recovery at


Business Details –

  • Name: First Steps Recovery
  • Address: Oak Hill Lane
  • City: Clovis
  • State: CA
  • Phone: (844) 244-7837
  • Website:
  • Reported Loss: 1478 $
  • Severity of Scam: High


Original Complaint against First Steps Recovery published at says, verbatim –


For the love of God, do not go to First Steps Recovery! Bravo to First steps for their very misleading advertisements of “medically managed” detox, “wilderness therapy, equine, art and music therapy”.Puhlease! Will keep this short and sweet, but will go over some of the most important highlights, especially when deciding a residential treatment center for yourself or a loved one.1. Medically managed detox”- LIE!!! On one site they state they have RN’s and MD’s on site, this is absolutely false!They employ one LVN, who is responsible for admin work only.I have never seen her even take a set of vital signs on one single patient, let alone give them the time of day!There is one ARNP that prescribes the medications but only comes around ONCE A WEEK!So here is what you will be left with: untrained “med techs” that hold no professional license and a majority of them being prior patient’s themselves with little sobriety time under their belts.Granted, these are sweet kids, but when you are 30-45 minutes away from the nearest medical facility, do you want nice or do you want a licensed professional that can spot signs and symptoms of possible complications from medical withdrawl?I.e. seizures, cardiac arrest, respiratory arrest are just a few of the real complications of detox.2. “Wilderness therapy”- Um, yeah taking a bus to a city park full of goose and duck poop was about the extent of wilderness I experienced while there.Equine therapy consisted of 30 minutes max on an old horse on the grounds of a horse farm.The only art I did was cut out pictures and words from a magazine and paste them onto a piece of construction paper.Yeah, just like in preschool. I have no idea what they are referring to in regards to their “music therapy program” unless it’s the one out of tune guitar they have out in the living room in one of their houses.Granted, the houses are very nice and clean, and Bobby the chef is amazing!Overall the staff are friendly but the organization of the administration, safety of the detox program and misleading advertisement of what is routinely offered in their treatment program make me question how they are allowed to even be open for business!


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