Gentle Star Medspa Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Gentle Star Medspa at


Business Details –

  • Name: Gentle Star Medspa
  • Address:
  • City:
  • State:
  • Phone: (415) 618-0108
  • Website:
  • Reported Loss: 450 $
  • Severity of Scam: High


Original Complaint against Gentle Star Medspa published at says, verbatim –


I went to get filler for my under eye bags which I have had for a long time. Heather saw me and said she could fix them with under eye filler. She said in one treatment I would see a difference! I was so excited! I have been self conscious about them for years! I was a model patient. I did everything she said before treatment. I didn’t have alcohol 4 days before to minimize bruising and stayed inactive 3 days after being careful with everything I did to not move the filler around. I went back a few weeks later with no difference to be seen. Heather said it looked different and proceeded to bombard me with before and after pictures which again I point d out showed no difference. She said “oh your smile lines look better” at which point I was confused because I thought those looked fine before. I called a few months after and came in for another Follow-up and told her I don’t see a change and she said to me “Don’t go chasing lines.” To tell me to not chase a line is silly because I told you this is what I want corrected but now you are telling me to not worry about it? Why did I pay you this money if It was not something that could be repaired? I would have saved me money. I would avoid Heather Hodges at all costs if this is her response to my concerns. This was a huge waste of money.


Gentle Star Medspa

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