Gold Financial Services Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Gold Financial Services at


Business Details –

  • Name: Gold Financial Services
  • Address: East Collins Boulevard
  • City: Richardson
  • State: TX
  • Phone: (972) 867-3060
  • Website:
  • Reported Loss: 5234 $
  • Severity of Scam: Medium


Original Complaint against Gold Financial Services published at says, verbatim –


Working with Gold Financial Services. Chalamaine Armstrong was the worst experience I have ever had.We did everything she asked and returned all the required paperwork and 1 week later we still hadn’t received a response about our approval.We went with a different lender who was responsive, professional and understood the concept of customer service.We were approved the same day with the new lender.I followed up with Chalamaine when it was clear she no intention of following up with us.She didn’t apologize for dropping the ball and completely ignoring our application.Applying for a mortgage is a time sensitive and important matter and your lender should treat it as such for each and every client.To completely forget/ignore a client that was waiting is unfathomable to me.I would get fired if I treated my clients the way she treated us.Go somewhere else where you’ll find a lender that values your business and keeps their word.


Gold Financial Services

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