Grand Crowne Resorts Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Grand Crowne Resorts at


Business Details –

  • Name: Grand Crowne Resorts
  • Address: Missouri 165
  • City: Branson
  • State: MO
  • Phone: +1 417-332-8404
  • Website:
  • Reported Loss: 11110 $
  • Severity of Scam: Extremely Low


Original Complaint against Grand Crowne Resorts published at says, verbatim –


My wife and I are among the old members of Grand Crowne Resorts Branson and have been updating our membership from more than 5 years. We were always happy with what it had to offer and never felt any problem. However, this time when we were on our vacation at Branson Missouri, we attended our owner update to check the new plans.We were excited and thought this time also Grand Crowne will come up with something exciting. I even asked my wife to get ready early as I did not want to miss any point.They started with the presentation. I did not find anything new and was waiting till the end for the surprise package.I got one, but not in our favour. It was a scam. I realized it as soon as they announced about it. The membership has certain points and there are privileges according to the points earned. However, what they asked for was totally unreasonable. I was about to file Lawsuit against Grand Crowne Resorts but avoided due to the terms.The new plan offered 20,000 more points for $10300 apart from the closing fee. They also asked to increase the maintenance amount with extra $500 in addition to $800 that we were already paying per year.They also demanded that the old deed would be forfeited and the new one would be held in a trust. This trust will be controlled by Capitol Resorts which in turn is owned by Grand Crowne Resorts.I think, Grand Crowne Resorts’ management thinks that customers will not pay attention to what they have to say and will upgrade the plan blindly. But, they are wrong and have forced me to review my old plans. Who knows I can find any hidden agenda.We have been through this same scam 6 years back with a different company and know how worse the plan is. What all we got was less vacation and had to pay more. We were not even able to enjoy our entire timeshare as the company rented it for making money. And this all was possible because the deed was owned by a trust.I am not going to repeat it and would like you guys to give it a thought. It is your hard-earned money. Spend it on something worthwhile.


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