Highlands Residential Mortgage – Plano West Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Highlands Residential Mortgage – Plano West at DirtyScam.com-


Business Details –

  • Name: Highlands Residential Mortgage – Plano West
  • Address: Preston Road
  • City: Dallas
  • State: TX
  • Phone: (214) 380-2300
  • Website: http://HighlandsMortgage.com
  • Reported Loss: 5244 $
  • Severity of Scam: Medium


Original Complaint against Highlands Residential Mortgage – Plano West published at DirtyScam.com says, verbatim –


There are plenty of options out there for mortgages so do yourself a favor and pick a different one! If I could give them zero stars I would.Highlands Residential Mortgage – Plano West almost destroyed my 1031 exchange by denying a loan 2 DAYS BEFORE COE!They mistakenly used our debt from a sold property and didn’t mention there was a problem until it was way too late!They should have noticed as we had discussed the plan for over 3 months before the transaction.They also did not properly review documentation submitted asking for multiple copies of the same documents.And don’t expect them to understand income from any source but W2 jobs.Fortunately I found another lender who was able to close the loan in just 4 days along with several more properties.If you are an experienced investor or it’s important to you to actually close the loan, please, Please, PLEASE look elsewhere.You can find better rates, better communication and much better service from almost anywhere.


Highlands Residential Mortgage – Plano West

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