Kate SPA Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Kate SPA at DirtyScam.com-

 

Business Details –

  • Name: Kate SPA
  • Address: Union Street
  • City: San Francisco
  • State: CA
  • Phone: (415) 952-8301
  • Website: http://katespa.com
  • Reported Loss: 360 $
  • Severity of Scam: High

 

Original Complaint against Kate SPA published at DirtyScam.com says, verbatim –

 

Don’t take me wrong – i rather would leave a good feedback as i liked Kate. However I feel that I do need to share my unfortunate experience with microdermabrasion performed by her. I bought the coupon on amazon – value $100 and I paid $50. Microdermabrasion was advertised everywhere as a procedure you take during the lunch break, and did not come to my mind that there might be any type of risk involved.I gave all information in detail about the cosmetics I use – some of them were exfoliators already. Kate and I agreed that she will spare the area around mouth and eyes (rather dry skin) and concentrate on cheeks where I have rather oily skin and open pores. The very next day my skin erupted – it was so red and itchy that I could not sleep all night. I had to go to the emergency room and was not able to go for a work the whole week. I called Kate and sent her photos. She offered to give me money back but also instructed me to go to the dermatologist. I did not take money back as I did not care at all about any money. I just wanted to look normal and be able to work.ER and dermatologist cost me several hundred dollars, which is of no significance here. I researched a bit internet after this incident and found out that microdermabrasion should be performed by medical person.Kate did call later to ask about the status and recovery, but then again she could not help. What I really did not like is that she told me after microdermabrasion (even without my skin erupting) that I would not see much improvment as my skin is already exfoliated and I in general did not need the treatment.Especially I did not like the fact that after I sent her the pictures of my skin all red and bloated and asked her – why did not she warn me. Her answer – ‘ You took the chance’ (agreeing for the treatment just on the cheek area).I used Cortisone and my skin healed after 10 days or so. To my horror I noticed some new wrinkles, as the skin cracked on very sensitive area around the mouth.So sorry, but I feel that I need to issue some warning. It might be that I had this problem and nobody else will ever experience the horror I did. But just to let you know, that things can go very wrong.

 

Kate SPA

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