Michael & Son Services Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Michael & Son Services at DirtyScam.com-

 

Business Details –

  • Name: Michael & Son Services
  • Address: General Washington Drive
  • City: Alexandria
  • State: VA
  • Phone: (571) 732-3090
  • Website: http://michaelandson.com
  • Reported Loss: 300 $
  • Severity of Scam: Extremely High

 

Original Complaint against Michael & Son Services published at DirtyScam.com says, verbatim –

 

After setting up an appointment with Michael & Sons for replacement of my hot water heater. The appointment started off with the SALESMAN (whoops technician) telling me, I needed all these “items or work” to pass inspection but upon further questioning, it turned to “oh, that’s Michael & Sons policy, not a Fairfax County inspection issue.”My price started at $2500 (go look online a good 50 gallon hot water heater costs between $500 and $750 bucks) for a basic hot water heater and install, plus $500 for the exhaust pipe and $500 for a new gas line. Which didn’t include my county permit or taxes. For a grand total of, wait for it, $3200.00.My second try at procuring a hot water heater and install went much smoother and priced out at $1290 bucks including taxes and county permit.Now, I know I don’t have to say this and that no matter how how good the technician is, they aren’t worth almost $2000 more than the competition.PS – The picture below is the Manager’s first response to my review. Which I took a screen shot because I had this sneaking feeling he might change it. Guess what, he did. Said how sorry he was and that the first comment was a mistake while dictating the answer. Strange never saw quotes on a dictated message? You decide, doesn’t seem a tough choice.

 

Michael & Son Services

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