MIT Federal Credit Union Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against MIT Federal Credit Union at DirtyScam.com-

 

Business Details –

  • Name: MIT Federal Credit Union
  • Address: Technology Square
  • City: Cambridge
  • State: MA
  • Phone: (617) 253-2845
  • Website: http://mitfcu.org
  • Reported Loss: 8928 $
  • Severity of Scam: Medium

 

Original Complaint against MIT Federal Credit Union published at DirtyScam.com says, verbatim –

 

Horrible service here. MIT Federal Credit Union have a hotline that you can call but they’re not authorized to do much.My account was frozen (due to fraudulent activity)when I called into the hotline last week they told me that they didn’t see anything on the account.I call again Monday and that’s when I found out about the fraud, only bc I took initiative to contact them about it.I wasn’t too upset at this point and requested a new debit card. I received it but no new PIN number, I called the branch to ask what my new pin was and I was told TWICE that the pin was not changed.Fast forward to today I go to use an ATM only to be told that my PIN has changed, I go home to check the mail and see if o received anything-nothing.I call the hotline only to be told that on weekends they can’t see our PINs. Now I have a debit card and no access to my account AGAIN bc they cannot help me.I’ll be taking my business else where and if you’re smart you will too.

 

MIT Federal Credit Union

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