This is an archive of a consumer complaint published against NDBD at DirtyScam.com-
Business Details –
- Name: NDBD
- Address: Spring Avenue
- City: Conway Springs
- State: KS
- Phone:
- Website: http://nd-bd.com
- Reported Loss: 200 $
- Severity of Scam: Medium
Original Complaint against NDBD published at DirtyScam.com says, verbatim –
Ive had the worse experience with this NDBD, I wished Id looked on line first and read all this, I ordered iPad 4 on the 7 to July 2017, they gave me a tracking number, on the 14th I see that it stopped and item was delivered to Melbourne and signed for by someone.Im in Sydney, I Started emailing to ask what is happening to this day I still do not have a reply from them, I got hold of the delivery people in Hong Kong.The only ones to reply, they said that it was sent to the repairs Dept for NDBD, I have email as all others, I emailed that info off but didnt get reply, I got onto that live chat, I wrote everything but they dont read anything .They told me it was on its way and theyd get onto them to get a date of delivery, I told them how did they do that as only yesterday it was in Melbourne , they told me they all go to Melbourne first, they of course didnt get back to me so next day I contacted then again, she told me that Id get a new tracking number by tomorrow and Id get an email about tracing.I never did and she didnt contact me as she said she would, next morning I contacted again as well as emails to no reply, I told her I didnt get the new track number , she said shed look into it, I reminded her she has said this everyday this week, I was on hold , she got back and said she tracked them me items in Sydney, I asked for the tracking number she said she didnt have one.I asked then how did she track, she just repeated that Id get it soon, said it was on its way to me but couldnt give me a date! I asked for Sydney phone number she said they dont have one, I ask could I talk with a manger, she said they cant, I ask her to take my number, but no one called.After looking on line and reading so much negative things , even though after two weeks waiting and knowing nothing about my item other that my as new item was in a repair shop I dissident Id cancel and get my money back, the lady in live chat said that was find, it sounded so easy.she made me wait I did, then she got on and said it has been refund but depending on bank could be up to 10 day, I asked for proof that money was refunded, could kept on going around it , I told her which bank did it go in she said the one that was used?? I said there should be some numbers something to say you refunded, she wouldnt give them to me, I told her I wasnt going off until I had something to say shed refund, she said shed email me the receipt , she said she did that I told her Id wait till I got it.I got email it was not a receipt it just said Id get a refund in around ten day, I told her that wasnt good enough, then I say to her you didnt refund me, you lie to me as if you had Id have a copy of the transaction , it was all like talking to a robot, so 2 weeks later , Im worn, from chasing my item , worried sick as I dont have my money and no proof that they will put it in as she refused to give my anything, I have all transcripts and emails and the only reply from Hong Kong, i left message on face book that did nothing! Emails nothing, chat nothingThey dont have any phone numbers other than the one in Melbourne, I dont have STD access so I cant call the only number for this company, oh she did she I could got the Sydney and ask them as they dont have phone and they are not working the rest of the week she said! Just liters and cheats.I saved so hard for my first iPad and it was a 4 as thats the best I could do and now I have nothing nothing!, please sorry about spelling mistakes Im disabled but tried.I forgot to write in there some place , its not my bank that Id be waiting on, it that they NDBd will put money in at around ten days, that lady never put it in, I have to wait for them to put it into my bank and I have no proof that they are going to do that or when.