NDBD Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against NDBD at DirtyScam.com-

 

Business Details –

  • Name: NDBD
  • Address: Spring Avenue
  • City: Conway Springs
  • State: KS
  • Phone:
  • Website: http://nd-bd.com
  • Reported Loss: 200 $
  • Severity of Scam: Medium

 

Original Complaint against NDBD published at DirtyScam.com says, verbatim –

 

I’ve had the worse experience with this NDBD, I wished I’d looked on line first and read all this, I ordered iPad 4 on the 7 to July 2017, they gave me a tracking number, on the 14th I see that it stopped and item was delivered to Melbourne and signed for by someone.I’m in Sydney, I Started emailing to ask what is happening to this day I still do not have a reply from them, I got hold of the delivery people in Hong Kong.The only ones to reply, they said that it was sent to the repairs Dept for NDBD, I have email as all others, I emailed that info off but didn’t get reply, I got onto that live chat, I wrote everything but they don’t read anything .They told me it was on its way and they’d get onto them to get a date of delivery, I told them how did they do that as only yesterday it was in Melbourne , they told me they all go to Melbourne first, they of course didn’t get back to me so next day I contacted then again, she told me that I’d get a new tracking number by tomorrow and I’d get an email about tracing.I never did and she didn’t contact me as she said she would, next morning I contacted again as well as emails to no reply, I told her I didn’t get the new track number , she said she’d look into it, I reminded her she has said this everyday this week, I was on hold , she got back and said she tracked them me items in Sydney, I asked for the tracking number she said she didn’t have one.I asked then how did she track, she just repeated that I’d get it soon, said it was on its way to me but couldn’t give me a date! I asked for Sydney phone number she said they don’t have one, I ask could I talk with a manger, she said they can’t, I ask her to take my number, but no one called.After looking on line and reading so much negative things , even though after two weeks waiting and knowing nothing about my item other that my as new item was in a repair shop I dissident I’d cancel and get my money back, the lady in live chat said that was find, it sounded so easy.she made me wait I did, then she got on and said it has been refund but depending on bank could be up to 10 day, I asked for proof that money was refunded, could kept on going around it , I told her which bank did it go in she said the one that was used?? I said there should be some numbers something to say you refunded, she wouldn’t give them to me, I told her I wasn’t going off until I had something to say she’d refund, she said she’d email me the receipt , she said she did that I told her I’d wait till I got it.I got email it was not a receipt it just said I’d get a refund in around ten day, I told her that wasn’t good enough, then I say to her you didn’t refund me, you lie to me as if you had I’d have a copy of the transaction , it was all like talking to a robot, so 2 weeks later , I’m worn, from chasing my item , worried sick as I don’t have my money and no proof that they will put it in as she refused to give my anything, I have all transcripts and emails and the only reply from Hong Kong, i left message on face book that did nothing! Emails nothing, chat nothingThey don’t have any phone numbers other than the one in Melbourne, I don’t have STD access so I can’t call the only number for this company, oh she did she I could got the Sydney and ask them as they don’t have phone and they are not working the rest of the week she said! Just liters and cheats.I saved so hard for my first iPad and it was a 4 as that’s the best I could do and now I have nothing nothing!, please sorry about spelling mistakes I’m disabled but tried.I forgot to write in there some place , it’s not my bank that I’d be waiting on, it that they NDBd will put money in at around ten days, that lady never put it in, I have to wait for them to put it into my bank and I have no proof that they are going to do that or when.

 

NDBD

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