Northwest Family Physicians Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Northwest Family Physicians at DirtyScam.com-

 

Business Details –

  • Name: Northwest Family Physicians
  • Address: North Ridge Road
  • City: Wichita
  • State: KS
  • Phone: (316) 462-6200
  • Website: http://nwfpc.com
  • Reported Loss: 4856 $
  • Severity of Scam: High

 

Original Complaint against Northwest Family Physicians published at DirtyScam.com says, verbatim –

 

So I call Northwest Family Physicians to make my daughter a doctors appoitment and the scheduler says, “oh wait she is BLOCKED”. I ask blocked? she says yes, let me see why.I wait patiently and she comes back and says, “the credit card we have on file is expired, so she will need to bring in a valid card before we can see her”.I proceed to make the appoitment. I hang up the phone and am so irritated by her customer service. BLOCKED??? Why didn’t she just look in the system, see that she was BLOCKED and just simply state, I noticed that the CC we have on file for Lauren is expired, we will need to have an updated card on file when she comes in tomorrow.”So I call her back and tell her to cancel her appoitment for tomorrow that I am sending her to Dillons Little Clinic so BLOCK THAT! Nice Customer Service NWFP.You need to choose your words better.

 

Northwest Family Physicians

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