Optimum First Mortgage Review

2.3/5 - (3 votes)

This is an archive of a consumer complaint published against Optimum First Mortgage at DirtyScam.com-


Business Details –

  • Name: Optimum First Mortgage
  • Address: Warner Avenue
  • City: Fountain Valley
  • State: CA
  • Phone: (714) 415-3203
  • Website: http://optimumfirstmortgage.com
  • Reported Loss: 3767 $
  • Severity of Scam: Medium


Original Complaint against Optimum First Mortgage published at DirtyScam.com says, verbatim –


Optimum First Mortgage is difficult to work with. I was seeeking a refinancing in March, sent Alfredo the required document and we discussed the rate and lock.I waited for a long time without any rate lock. So I wrote a review about my experience.That prompted management to to look into my loan. I was promised to have the loan processed fast.Based on management feedback, I revised my review and added few stars.Today, it is 6/30 and I am still in the darl on my loan. No responsiveness as expected.The new loan officer that was processing the loan had a death in his family as I was told.I emailed that loan officer offering my codolensces but asking about the status of my loan and informing the company that I have to seek another company due to the 3 months delay in its processing.Unfortunately, I lost valuable time and gained nothing but frustration from my experience with this company.I have no choice but to give this company one star so I be useful to potential customers in evaluating this company from my experience with them.


Optimum First Mortgage

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