I had worst possible experience with Ateammoving. In short, they were rude, non-responsive, charged extra money at pickup and delivery for things already present in the quote, delayed delivery, broke my office table and lost (soundbar, patio table, bed frame wooden planks etc.) When I was talking to them to get quote and finalize everything, my point of contact Kyle Langford was very responsive & always reachable over phone/email even for the slightest queries. When movers came to pick up stuff then the problem started, movers started asking me extra money to dissemble and pack my furniture (bed, tables, couch & lamp). These things were discussed in advance and cost was covered in the quote. I called Kyle and he agreed to it, however, he was not able to convince his boss and another person and I had to pay extra money as Kyle stopped responding to my calls/email and his boss was very rude and uncooperative. My stuff was to be in storage for upto 2 weeks and then shipped from TX to NJ which would take around 1 week which is around 10/16. However, I got my stuff 31 days later on 11/15 which is 48 days from arrival date. I regularly called/emailed then from 10/16 to 11/15 in which they were rude, uncooperative & not responsive again. For first couple of days they (Kyle Langford, Cecilia Sanchez & Jazimine Douglas)kept on telling me that they will get back to me, then they started saying that they don’t know the ETA and will let me know as soon as the truck will arrive. After that they promised my wrong delivery dates for more then 10 days. Cecilia Sanchez & Jazimine Douglas were super rude in most of these conversations Finally when I received my stuff, I noticed that parts of my bed are missing because of which they had to leave without assembling it and its useless now. My samsung soundbar & patio table were missing and office table was broken. They charged me extra for elevator to apartment distance and when I talked about it the movers said they are third party and they don’t care whatever Ateammoving promised. Ateam guys were as usual uncooperative and rude.
This review (A Team Moving , LLC Review) was originally published at Skeptic Files.
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