I called Maytag/A & E on 9/10/10 I explained that I needed an ESTIMATE for a repair on my dishwasher. There was no mention of a service change. As soon as the technician walked in, I stated, clearly, that this was only an estimate. He did not mention a service charge. He said “since I’m here
I’m just going to take apart a few things & look”” I NEVER authorized service. I didn’t sign anything. When he was done
he announced that we owed $137.84. We were not prepared. Had I known there was a service fee
I would not have scheduled this. We would have just continued to wash dishes by hand. Then
the tech put in the system that I refused to pay
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