Anthem Claims Management Complaint

As per other complaints on this site, Anthem Claims Management (ACM) is basically a front company created to limit damage claims from unreliable moving companies. I thought I had done my due diligence when I contracted with Official Van Lines- boy was I wrong. In my case, the whole claims exercise is designed to do nothing but frustrate customers until they give up. Specifically I was told on several occasions by Official Van Lines, also an unreliable company, that I had 9 months to file a claim. I was originally instructed to submit a claim to Official Van Lines, the strategy there is just not to respond to the email. When when there was no response from Official Van Lines, I started followed up and was given the information for ACM to file the claim. When the driver delivered my belongings, he insisted that I sign the inventory sheet before he left- pretty standard practice in the industry. On the comment section of each page there is a big note- damages pending. There is no way a co

As per other complaints on this site, Anthem Claims Management (ACM) is basically a front company created to limit damage claims from unreliable moving companies. I thought I had done my due diligence when I contracted with Official Van Lines- boy was I wrong. In my case, the whole claims exercise is designed to do nothing but frustrate customers until they give up. Specifically I was told on several occasions by Official Van Lines, also an unreliable company, that I had 9 months to file a claim. I was originally instructed to submit a claim to Official Van Lines, the strategy there is just not to respond to the email. When when there was no response from Official Van Lines, I started followed up and was given the information for ACM to file the claim. When the driver delivered my belongings, he insisted that I sign the inventory sheet before he left- pretty standard practice in the industry. On the comment section of each page there is a big note- damages pending. There is no way a complete inventory of damage can be compiled during the unloading process. After a very frustrating process- designed only to delay any action, ACM decided that because I did not have the opportunity to do a complete inventory by the time the driver insisted on me signing the inventory sheet, my claims were voided. If ACM were a legitimate company and this were a legitimate response, they would have said the claim was voided months ago when they received a copy of the inventory sheet. This is nothing more than another tactic to avoid paying claims. Also- the arbitration company ACM will refer you to for appeals, they are a shame company like Official Van Lines and ACM. Save yourself time and trouble.

This review (Anthem Claims Management Complaint) was originally published at Skeptic Files.

To read the full review, go to –
www.skepticfiles.org/scam/anthem-claims-management-complaint/

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