Bahia Property Management Tampa Florida

Complaint: I decided to put my house for rent in January 2014 and chose Bahia Property Management to find a tenant, handle the credit checks and lease paperwork, and generally manage the property. Every person that I dealt with at that company acted like it was their first time ever renting a home. Here are some of my complaints: *They entered my home using the lockbox without any notice whatsoever. My teenage son was home from school that day sick and it seriously scared him that someone unlocked the door and walked into his home. I seriously wonder how many times they have done this when no one was home. -Bahia’s response: We are sorry. Thought since you were moving out at end of week we could come in and take pictures. UNACCEPTABLE. * They listed my personal cell phone number on the MLS listing so every person wanting to see the property called ME to set up a showing. Isn’t that what they are hired for?? -Bahia’s response: We are sorry. This was our mistake. * S

Complaint: I decided to put my house for rent in January 2014 and chose Bahia Property Management to find a tenant, handle the credit checks and lease paperwork, and generally manage the property. Every person that I dealt with at that company acted like it was their first time ever renting a home. Here are some of my complaints: *They entered my home using the lockbox without any notice whatsoever. My teenage son was home from school that day sick and it seriously scared him that someone unlocked the door and walked into his home. I seriously wonder how many times they have done this when no one was home. -Bahia’s response: We are sorry. Thought since you were moving out at end of week we could come in and take pictures. UNACCEPTABLE. * They listed my personal cell phone number on the MLS listing so every person wanting to see the property called ME to set up a showing. Isn’t that what they are hired for?? -Bahia’s response: We are sorry. This was our mistake. * Since I was now communicating directly with the potential tenants (because of the phone number debacle), we negotiated a quick move-in date of about 10-days. I accepted this hardship but needed Bahia to realize time was of the essence. They moved at the pace of a snail. Again, like they have never done this before. The potential client submitted the application via their website on Saturday, and I didn’t hear back from Bahia until Tuesday (Monday was a holiday and the office was closed–of course it was unreasonable of me to expect for a company in the real estate business to work on a holiday). She did not even know the terms and asked me if I could be out in 30-days. I informed her that I agreed to a 10-day move-in and that yes it was certainly possible. Clueless again. Said she had to go talk to someone else about the terms. *Timing being critical, I called their office and asked the status of the application. She told me she was awaiting HOA approval. In an effort to expedite things, I called the HOA myself and was informed they did not require approval of tenants. Called Bahia and informed them- again… CLUELESS. Wasn’t until several hours later that day that I was told they were approved. * Their website boasts of a 100% customer satisfaction guarantee. This is only for their management fees…however they kept my tenants entire first month’s rent for their “finders fee.”” Mind you

Tags: Realtors

Address: the tenant’s application states she saw the house on Zillow

Website: upon firing them

Phone: and I set-up the showing of the house

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