falsely advertises resorts by allowing resorts to remove bad reviews. Most of the one star review are based on issues to do with the whether or something not to do with the quality and cleanliness of the resort. I heard that this went on but then I found out there is a monetary connection between Apple Vacations, who own Cheapcaribbean.com, and the resorts. We just got back from a resort that was at best a 3/5 star, Now Sapphire in Riviera Maya Cancun Mexico. It was listed as a 4.5/5 resort. We call the night we arrived when we realized it was not what was advertised. Cheapcaribbean.com said they could not get us moved to a different resort because it was 100% non refundable. OK well we made the best of it. But you can not trust this site to give you an unbias view of the resorts. We will go through a travel agent next time.