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Not processing payments in a timely manner

 

My Complaint: Made a payment with them on 10/1/14 for one of my gas bills-it hit my bank the same day but it was not sent to my creditor until 7 days later-resulting in a late charge to me, first of all I did not even know they were who I was using

 

My Demand: Want them to pay for late charge they cost me



Not processing payments in a timely manner

 

My Complaint: Made a payment with them on 10/1/14 for one of my gas bills-it hit my bank the same day but it was not sent to my creditor until 7 days later-resulting in a late charge to me, first of all I did not even know they were who I was using

 

My Demand: Want them to pay for late charge they cost me





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