ENCANTE

ordered an eye cream and face serum trial offer for 5.95 each. they charged me 39.97 for an additional eye product i did not order. called several times and they refused to refund the product. i had packing slip which did not have the cream on it. I was called a liar !!! finally talked to regional rep and she said the charge was for a lip plumper cream (which was the size of a quarter) i thought it was a free sample!!!!!!! SCAM SCAM SCAM !!!!! all the reps were so rude!!!! they even stated they they don’t issue refunds. how is this legal????

ordered an eye cream and face serum trial offer for 5.95 each. they charged me 39.97 for an additional eye product i did not order. called several times and they refused to refund the product. i had packing slip which did not have the cream on it. I was called a liar !!! finally talked to regional rep and she said the charge was for a lip plumper cream (which was the size of a quarter) i thought it was a free sample!!!!!!! SCAM SCAM SCAM !!!!! all the reps were so rude!!!! they even stated they they don’t issue refunds. how is this legal????

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