Family Fresh Air Inc. Portland Oregon Review

My mother contacted Family Fresh Air in response to a coupon in the newspaper that advertised they would clean the air ducts at their residence for $59.95. On February 25, 2014, two men arrived to her home at 7am, when she was home alone, was still in her bathrobe, and had just woken up to the sound of 2 large men pounding on her front door. They stated that they were there to clean the air ducts as advertised in the newspaper, and she allowed them access to the air ducts. Instead of starting to clean the air ducts as advertised, the men told her that significant additional repair work needed to be performed and would cost $167. She asked the men to leave her home so that she could discuss the matter with her husband. The men refused to leave the home and shoved an invoice in front of her. The men spoke broken English, so she had difficulty understanding them. However, she understood them to say that the repair work would cost $167. My mother is a retired woman of comparatively smal

My mother contacted Family Fresh Air in response to a coupon in the newspaper that advertised they would clean the air ducts at their residence for $59.95. On February 25, 2014, two men arrived to her home at 7am, when she was home alone, was still in her bathrobe, and had just woken up to the sound of 2 large men pounding on her front door. They stated that they were there to clean the air ducts as advertised in the newspaper, and she allowed them access to the air ducts. Instead of starting to clean the air ducts as advertised, the men told her that significant additional repair work needed to be performed and would cost $167. She asked the men to leave her home so that she could discuss the matter with her husband. The men refused to leave the home and shoved an invoice in front of her. The men spoke broken English, so she had difficulty understanding them. However, she understood them to say that the repair work would cost $167. My mother is a retired woman of comparatively small stature to these two men and became frightened by the two men who were refusing to leave her home. She saw “$167″” at the bottom of the invoice where it says “”subtotal”” and “”total”” signed the invoice so that they would leave. The men took the invoice with them and finally left. On March 1

2014

my mother’s husband paid the $167 that she believed was owed. She received no written documentation of any debt from Family Fresh Air until December 6

2014

when they received – for the first time – a written invoice from Family Fresh Air

Add comment