Frontier Pet Freight

8/29/2019 – Purchased Bella – Longhair Mini Dachshund, dachshundbabies.com – Frank and Jane Steven, [email protected], [email protected], 16360 Hollyhock Rd., Frisco, TX 75034.9/1/2019 – Decided to have Bella shipped to me. I was assured it was perfectly safe.9/2/2019 – Received an email from Frontier Animal Pet Cargo, 15106 Spring Robin, San Antonio, TX, 209-382-7932, Jason Olivia, agent in charge of puppy Josh Lewis 210-686-2132. ScamPulse.com has an address of 1926 Mayflower Dr., Dallas, TX 75208. A tracking code of 710MAMG14 was in the email saying Bella would be delivered 9/3/2019 at 9:45 am. However, I would need to wire $2,355 for a special crate to transport her since she would be transported in cargo, not the plane cabin. 95% of this deposit is to be refunded to me when the puppy is delivered. I asked where Bella was and was never g

8/29/2019 – Purchased Bella – Longhair Mini Dachshund, dachshundbabies.com – Frank and Jane Steven, [email protected], [email protected], 16360 Hollyhock Rd., Frisco, TX 75034.9/1/2019 – Decided to have Bella shipped to me. I was assured it was perfectly safe.9/2/2019 – Received an email from Frontier Animal Pet Cargo, 15106 Spring Robin, San Antonio, TX, 209-382-7932, Jason Olivia, agent in charge of puppy Josh Lewis 210-686-2132. ScamPulse.com has an address of 1926 Mayflower Dr., Dallas, TX 75208. A tracking code of 710MAMG14 was in the email saying Bella would be delivered 9/3/2019 at 9:45 am. However, I would need to wire $2,355 for a special crate to transport her since she would be transported in cargo, not the plane cabin. 95% of this deposit is to be refunded to me when the puppy is delivered. I asked where Bella was and was never given an answer. I was given a bank account and routing number to wire the money. When I emailed the seller of Bella, she said “It’s perfectly normal it’s airline policy to ensure safe delivery of your puppy and no I do not still have Bella she is with the delivery agency not to worry she is in safe hands.” The money was wired to a personal bank account in the name of Chrissie Hena, not a business. My family felt like this was a scam and told me not to do it, but I did. Because it was Labor Day, the bank was closed and the money was not wired until Tuesday morning.9/3/2019 – When Bella did not show up as promised at 9:45 on Tuesday morning, I texted the contact number with no reply. I called the number on the web site and was told they couldn’t deliver her until Wednesday morning because they couldn’t refund the deposit until then. I told them we could deal with the money on Wednesday but wanted the puppy delivered ASAP. I was told Bella would be in Wichita at 6 pm Tuesday evening. 6 pm came and went and no Bella. I tried texting, emailing and calling without any reply. It was also after hours at the airport so no one answered the phone. The tracking number they gave me never worked, so I could not track her.9/4/2019 – It is 9:45 am and I have not heard from anyone. I have tried calling the number on the website with no answer. I received an email at 10:15 stating I need to pay another $949 for vaccinations before she can come into the state of Kansas. She is in Saint Louis, MO airport (not sure why she is there). I assume they are taking care of her. I told them to return her to Texas and I want my money back. I have not heard back from them. Looked them up on ScamPulse.com, they confirmed it is a scam.What should have been an overnight shipping has turned into days. The flight from Dallas to Wichita is about an hour and a half.

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