Glamor Gold

This was a Facebook advertisement for a free trial of 2 Glamor Gold products. It said pay only shipping and receive the products. On August 9, my account was billed $4.94 for AwesomeSkin and $4.97 for RadiantSoft shipping. This is as it was supposed to be. Then on August 23 my account was billed $89.94 and shortly thereafter there was another $90+ charge. I attempted to contact the company by their Customer Service link. The message I sent requesting them to stop shipping products and to refund my credit card was determined three times to be “undeliverable.” Then I called multiple times and finally spoke with ‘Tonia, Agent 133’. I requested to cancel the subscription I did not ask for. She said when I did not call them after 14 days they assumed I was happy with the product and wanted to continue. I do not recall seeing any of this in their advertisement, and there was nothing in the box containing the “free” samples. There was no packing slip and no invoice, onl

This was a Facebook advertisement for a free trial of 2 Glamor Gold products. It said pay only shipping and receive the products. On August 9, my account was billed $4.94 for AwesomeSkin and $4.97 for RadiantSoft shipping. This is as it was supposed to be. Then on August 23 my account was billed $89.94 and shortly thereafter there was another $90+ charge. I attempted to contact the company by their Customer Service link. The message I sent requesting them to stop shipping products and to refund my credit card was determined three times to be “undeliverable.” Then I called multiple times and finally spoke with ‘Tonia, Agent 133’. I requested to cancel the subscription I did not ask for. She said when I did not call them after 14 days they assumed I was happy with the product and wanted to continue. I do not recall seeing any of this in their advertisement, and there was nothing in the box containing the “free” samples. There was no packing slip and no invoice, only a small piece of paper about the product; there was NO contact information. Tonia offered me 30% off future shipments; I said no. Then she offered 60% off; I said no, I want all shipments cancelled and credit card charges refunded. She told me she cancelled the subscription. That remains to be seen. Upon the advice of my credit card agent, I mailed the “free trial” products back to the company. I mailed them on September 7 and tracked the package; it arrived on September 10. As of today, September 14, the company has not picked it up.

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