GoDaddy North Bay Village Florida

Complaint: When using BigDaddy shopping BE CAREFUL – VERY CAREFUL. I ordered a Domain name on Christmas Day 2017, the price was $44.95 for a one year subscription. There was a problem with the shopping cart. Everytime I tried see what I ordered, it would just give me the total charge. I thought I ordered three domains, but when I selected process order, I was shocked to find that only two of the domain names were registered AND ONE WAS CHARGED FOR TWO YEARS!!! So not only did I not get to see a detailed summary the sucker punched me by defaulting a 2 year order. They advertising $44.95 yet they defaulted me to two years. I called customer service and they said they could not refund me and could not make any compensations for good customer relationship. I requested to speak with a customer manager. After waiting 30 minutes online, a customer manager. CHRISTY, came on the phone. She was the most RUDE, UNSYMPATHETIC, DISCOURTEOUS SUPPORT PERSON, I HAVE EVER EXPERIENCED IN MY LIFE

Complaint: When using BigDaddy shopping BE CAREFUL – VERY CAREFUL. I ordered a Domain name on Christmas Day 2017, the price was $44.95 for a one year subscription. There was a problem with the shopping cart. Everytime I tried see what I ordered, it would just give me the total charge. I thought I ordered three domains, but when I selected process order, I was shocked to find that only two of the domain names were registered AND ONE WAS CHARGED FOR TWO YEARS!!! So not only did I not get to see a detailed summary the sucker punched me by defaulting a 2 year order. They advertising $44.95 yet they defaulted me to two years. I called customer service and they said they could not refund me and could not make any compensations for good customer relationship. I requested to speak with a customer manager. After waiting 30 minutes online, a customer manager. CHRISTY, came on the phone. She was the most RUDE, UNSYMPATHETIC, DISCOURTEOUS SUPPORT PERSON, I HAVE EVER EXPERIENCED IN MY LIFE. She refused to give me the contact person of her supervisor. She refused to give me a copy of the recorded session unless I was able to get a court ordered subpeona. She refused to give me the email address of the Vice President of Customer Service. She refused to give me the email address of the Company President. She was a solid wall of “NO”” Basically

Tags: Internet Services, Web Hosting

Address: the buck stopped with her

Website: United States

Phone: and there was nothing I could do about. As terrible as it was being fleeced by Big Daddy

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