Complaint: I had two good experiences at Hong Kong House of Tampa so I expected my third visit to be good too. I ordered snails in hot pepper. The shells were very tiny and I couldn’t get them open. The manager who spoke broken English absolutly refused to take the snails off my bill. Forcing me to pay for snails I couldn’t open is dishonest. Contrary to what the manager says, snails are not normally so small you can’t get them open. She was rude. I will never set foot there again.
Address: 1120 E Fowler Tampa, Florida USA