Mohotec Review

On Feb 2, 2016 I’ve paid to Mohotec (Taiwan) USD 16510 for laptop | screens (you can see a copy or payment order). I’ve also agreed with a | Mohotec manager to pay cash for delivery in order to make it faster. | On Mar 4, 2016 we’ve made a USD 1382 transfer to CHIH HUANG CHANG (a | copy of Western Union money transfer slip is also attached) | However, during next 3 weeks we did not get a payment receipt | confirmation from Mohotec. We got to worry and requested a | confirmation from HUN NAN Commercial Bank whether the beneficiary got | the payment. 4 days after Mohotec confirmed money receipt. During the | next week after the confirmation, Mohotec were promising daily to ship | the goods, but until now we still did not receive any airway bill | copy. | From Mar 26 until Apr 8, 2016 they did not answer any e-mail we sent | to them. | We tried to talk to them over the phone, but there was only | some message from the answering machine in Chinese and no one picked | up the phone

On Feb 2, 2016 I’ve paid to Mohotec (Taiwan) USD 16510 for laptop | screens (you can see a copy or payment order). I’ve also agreed with a | Mohotec manager to pay cash for delivery in order to make it faster. | On Mar 4, 2016 we’ve made a USD 1382 transfer to CHIH HUANG CHANG (a | copy of Western Union money transfer slip is also attached) | However, during next 3 weeks we did not get a payment receipt | confirmation from Mohotec. We got to worry and requested a | confirmation from HUN NAN Commercial Bank whether the beneficiary got | the payment. 4 days after Mohotec confirmed money receipt. During the | next week after the confirmation, Mohotec were promising daily to ship | the goods, but until now we still did not receive any airway bill | copy. | From Mar 26 until Apr 8, 2016 they did not answer any e-mail we sent | to them. | We tried to talk to them over the phone, but there was only | some message from the answering machine in Chinese and no one picked | up the phone. On Apr 9 someone named Kevin Chang, who said to be a | sales department head, did answer to us. He wrote that the cargo was | shipped to a wrong address and that this was not a mistake of Mohotec | but the freight forwarder. Mohotec did not take any responsibility. | Now they keep on ignoring our e-mails and we cannot get back either | our money or the goods we paid for. Recently we got a confirmation | from SWIFT that the money was received by Mohotec.

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  • Name: Mohotec
  • Country: Taiwan
  • State:
  • City: Taichung
  • Address: 20-6, 151, Da-dun Rd., 408
  • Phone: 886-4-24718220
  • Website: www.mohotec.com

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